Technical Support Officer - 3 Waters

The Opportunity

We are seeking to recruit a Technical Support Officer to assist our 3 Waters team by providing a range of administrative and organisational support services.

Based within our hard working and talented Infrastructure Services department, you’ll have a great opportunity to work on a variety of important tasks whilst learning great new skills. This position offers a fantastic opportunity to work within a vibrant and skilled team in one of New Zealand’s most pristine regions with nature, hiking & sandy beaches on your doorstep.

What’s on offer

• Permanent full-time position (40 hours per week)
• Attractive salary, in line with your experience
• A positive workplace culture
• Ongoing career development
• An excellent work-life balance

What you’ll be doing

The successful candidate will hold responsibility for a variety of important duties including, but not limited to:

• Carrying out a variety of administrative duties, ensuring a high level of accuracy is maintained at all times.
• Providing an exceptional level of customer service to both internal employees and external parties.
• Ensuring service levels for our consumers in both Drinking Water, Storm Water and Waste water are met and measured.
• Creating and updating reports whilst ensuring that databases are sufficiently maintained.
• Undertaking contractor and BDC site audit, performance and safety checks.
• Collaborating with other departments to ensure that all departmental and companywide goals are met.

What we’re looking for

Our ideal candidate will be highly skilled in carrying out a number of administrative duties, with an ability to deliver an exceptional level of customer service.
Additionally, you will have a keen interest in infrastructure and engineering with a great desire to provide a thorough, high quality service level for our community.

Personally, you will be a customer centric, detail orientated all rounder who enjoys working collaboratively with others and is a team player.
To be considered for this position, you must have:

• Current New Zealand Driver’s License (essential for this position).
• The right to live and work in New Zealand.

Skills and experience

The ideal candidate will have the following skills and experience:

• Experience of working in a local government or utility network provider in a similar role would be particularly advantageous for this position.
• Great working knowledge of numerous computer packages such as Microsoft Office.
• Excellent administration and customer service skills.
• The ability to carry out a range of reporting duties, ensuring data is captured and presented both accurately and timely.
• High level of computer literacy.
• Excellent time management skills.
• Proficiency at proof reading documents.
• Excellent listening, interpersonal & presentation skills.
• Exceptional written & oral communication skills, including the ability to produce clear, concise reports.
• Honesty, integrity & reliability.
• Resilience and the ability to work under pressure.

Who are we?

Buller District Council aim to create and sustain a truly rewarding environment for our staff. We embrace diversity and have a culture that is built on trust and respect. We offer flexible working arrangements (where available) and you get to work with a team of dedicated experts who share a passion for making a difference in our district.

All applications are required to be accompanied by the Application Form, a Covering Letter and a copy of your current Curriculum Vitae. Any enquiries please email: bdc.hr@bdc.govt.nz

All applications are required to be completed via the following hyperlink:
https://bullerdc.bamboohr.com/careers/33

We are really excited about the future of Buller. If you have the expertise and can-do attitude to help us provide the best possible service to our community, then we would love to talk to you.

Applications Close on the 1st of July 2024